This allows you to initiate a conversation with an individual, who is a Workspace Member and/or a Project Member.
Option 1: Through the Chat window
1 - Go to on the "Chat" page from the sidebar navigation.
2 - Select the "Direct messages" tab. In case you have extended the Chat window to full-screen, you can click on the "Browse chat" bar to see the "Direct messages" tab.
3 - Once you have started a conversation, the person's name will appear under the "Recent" tab.
Option 2: Through the Task properties window
1 - Open any task and its properties window.
2 - Right-click on the name of any members you want to send a message to, from the Assignees or Followers section.
3 - Select Message.


