When would we want this information?

  • When we cannot replicate the issue by ourselves.

How to open browser console

  • Google Chrome:

    • Press F12 on keyboard

    • Ctrl + Shift + J (Cmd + Option + J on Mac)

    • Right click on empty space in the page and select 'Inspect'

  • Microsoft Edge:

    • Press F12 on keyboard

    • Ctrl + Shift + J (Cmd + Option + J on Mac)

    • Right click on empty space in the page and select 'Inspect Element'

  • Safari:

    • Prerequisites: Open Safari and click on the Preferences > Advanced tab and check the box with "Show Develop menu in the menu bar"

    • Now you can open it by accessing the Develop tab at the top and clicking on 'Show Error Console' (Cmd + Option + C)

  • Mozilla Firefox

    • Ctrl + Shift + J (Cmd + Option + J on Mac)

    • Click on the action menu > Web Developer > Browser Console

*Be sure to have the console opened before performing the action in Taskworld. Or else the console mig
ht not pick up the browser activities.

What data do we want to have from the browser console?

(Google Chrome) Screen capture of the 'Console' tab. Plus a text copy of the error message would be nice

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