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Upgrading & Downgrading the number of licenses

Se Hee avatar
Written by Se Hee
Updated today

Downgrading:

If you would like to decrease the number of licenses (= members or users), first of all, please make sure you have already removed the member(s) or user(s) from the workspace via “People” page.

1 - Click on the “People” tab on the sidebar navigation.

2 - In the “Members” tab, look for the member(s) or user(s) you would like to remove.

3 - Remove from workspace option is available in the drop-down of the 3-dot icon.

4 - Once you have removed the user(s), click the drop-down icon next to your workspace name in the upper left corner of your screen to go to “Manage Settings”.

5 - In the “Plans and Billing” page, you will have the option to manage licenses.

6 - Select the total number of licenses that you'd like to have.

Upgrading:

If you would like to increase the number of licenses, you can manage licenses first and invite members into the workspace via the “People” page after.

1 - Click the drop-down icon next to your workspace name in the upper left corner of your screen to go to “Manage Settings”.

2 - In the “Plans and Billing” page, you will have the option to manage licenses.

3 - Select the total number of licenses that you'd like to have.

4 - Click Pay Now once confirmed.

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