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System Performance
Mathilde Pressouyre avatar
Written by Mathilde Pressouyre
Updated over a year ago

Sometimes when Taskworld is becoming slow, it could be that the resource is limited by the system resources. This article should help you to check the current performance of the system and to be able to identify whether your system performance is limiting Taskworld performance.

How to check system performance

Important! Be sure to have the program opened before performing the action in Taskworld. Or else the performance might not be accurate.

  • Windows

    • Task manager: You can open it by either:

      • Press 'Ctrl + Alt + Del' then select 'Task Manager'

      • Right click on taskbar and select 'Task Manager'

    • Note that you might find the Task Manager opened in simple mode at first. Click 'More details' to open the full view.

  • Go to the 'Processes' tab.

    Sort by 'CPU'. Capture the screenshot for our customer support upon request.
    Sort by 'Memory'. Capture the screenshot for our customer support upon request.

  • Go to the 'Performance' tab.

    Capture the screenshot for our customer support upon request.

  • MacOS

    • Activity monitor

    • CPU tab. Sort by '% CPU'.
      Capture the screenshot upon request.

  • Memory tab. Sort by 'Memory'.
    Capture the screenshot upon request.

Basic troubleshooting for system performance

  • Basic troubleshooting still applies (Clearing browser cache & data, re-open browser, restart the PC)

  • If there are high resource consuming programs other than the web browser. Try closing them and see if Taskworld performance is better.

  • If the web browser is consuming a lot of resources, try to close all tabs except Taskworld. Then, check the resource consumption again. If the consumption is still high, screenshot the usage for us.

  • Tips: Try to look for patterns. Does the resource consumption increases on specific actions or locations?

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